Q.1.3 Organisations such as Facebook, Airbnb and Uber have harnessed social capital to grow their market shares and become major disruptive forces in their industries. Define and explain how a digital citizen can build and enhance social capital.

•                     Social capital is when there are networks of personal or business relationships between people of a certain society which makes it possible for that particular society to work effectively. This means that social capital matters. (Digital Citizenship Module Manual, 2016: 30)

•                     Social capital is essential for every individual. (https://ebuser.bus.umich.edu/, n.d)

•                     People should be educated on how to maintain and communicate with people from their same community and workplace in order to always build and enhance their social capital. (https://ebuser.bus.umich.edu/, n.d)